Customer Reviews

We dealt with Jeff Dixon at Vauxhall Woolwich, and received a very professional and personal service, throughout the exchange process. We are very happy with our new car, and would have no hesitation in recommending Jeff and his team in Woolwich, if you are considering a new or upgrade, of your existing vehicle.

Everybody at Vauxhall have been amazing with helping me buy my first new car. Jordan has given excellent customer service and I couldn't be more pleased. They even went through the extent of wishing me a happy birthday by putting a massive bow on the bonnet and providing me with a cleaning kit, a box of chocolates and a set of mats! Would definitely be coming back to re-finance a new vehicle when the time comes.

I have owned my car since 2010 and have always gone to Farningham for an annual service and MOT. Every single time I have gone all the staff I have dealt with have been absolutely amazing and they can't do enough for you - especially Paul Luxford. I have been a bit unlucky lately and was involved in an accident. I rang Paul and explained what had happened and before I had even finised my sentence he was telling me to bring it over so he could have a look. The insurance company were trying to write my car off and I wanted to keep it as it has sentimental value. I went over to see Paul and straight away he looked at it and said no - that's no write off. He gave me advice as to what to do next with the insurance company and just generally made me feel a whole lot better about the situation. There was absolutely no hidden adgenda here, he wasn't trying to get any business or recommend work that didn't need to be done, he even said bring it back and he'll try and buff some of the scratches out (FOC). As I said my luck hasn't been great and I had another bump on the same side. This time i needed to replace the doors - I spoke to Paul again and advised him that I was able to get 2 new doors from the breakers and could they fit them - straight away he said yes and we sorted out a day for them to be done. They had my car all day and I know they were working on it for quite a lot of that time. When I went to collect my car Paul explained that it was a lot more work than he'd origianlly expected but they'd been able to get the doors straightened out and everything working again. He advised me that they had worked on it longer than he was charging but he said he was being fair in what he was charging me. I have to say that I thought it was more than fair as they only charged for 3 hours work! This is the kind of thing that keeps customers coming back and I will never go anywhere else. Paul is always honest and extremely fair in what he says and does and in all the years I have been going to Farningham I have never ever felt pressured into buying something I dont really need or that something has been replaced during a service that didn't need to be. Even with MOTs if my tyres have been low Paul has always said come back in 6 months and we will check them again and see if they need replacing before just saying you need new tyres. I have to say Paul Luxford at Farningham is one in a million and he (and i'm sure the rest of the service team do) goes out of his way to give you exceptional customer services and always goes the extra mile to help you. Thank you Paul and the service team for always having my back!! I can't recommend you all enough to anyone wanting to go to a main Vauxhall dealer for amazing customer service and a service you can trust! My husband is also now taking his Mercedes to my Vauxhall dealer to have it serviced and MOTd!

I bought my Corsa SENav from you in November so can only apologise for this very late thank you. Thank you for your helpfulness and patience in looking for my car and for being brave enough to experience my driving on the test drive! Thank you too for addressing my concerns about the car fitting in my garage. You made my ‘customer experience’ very relaxed and easy. WJ King are lucky to have you

I recently came into WJ King Welling to have my first service done and met Wade Ansell the sales consultant and my ideal car was always an Audi A1. With the excellent sales process that Wade supplied to me enabled me to buy my second car which was always my dream car. The service that I received from with him was outstanding! I would highly recommend anybody wishing to purchase a vehicle, Wade Ansell will be the one to see!

Great deal and customer service from Hannan. He made it so easy and straightforward to trade in my Peugeot and he got me a great deal on a Corsa. Zero stress and no hassle!

Recently bought a nearly new Corsa for my wife with part exchange. We were expertly and professionally dealt with by Hannan at Bromley who provided exceptional service and was extremely courteous throughout. Nothing was too much trouble and he made the purchase process both simple and enjoyable - our sons particularly liked the hot chocolates on offer! Thanks Hannan!

Hannan made my life super easy when purchasing my used car. He even got me new MOT and Tax with 1 years RAC cover, which he didn't have to do. I would highly recommend Hannan to any of my family and friends.

Ive just bought my first car from wj king princess road dartford, The service i received from all the staff was exceptional.But a big shout out goes to sales advisor stephen sheridan who was friendly, approachable and nothing was too much trouble, thank you very much!

After having an air con fault WJ King Bromley have been unable to rectify the problem and have replaced unnecessary parts. I am now following this up with Vauxhall after having no response to my email.

We recently bought my son his first car from Wade Ansell at the Welling Branch. We spoke to Wade about our budget and type of car we were looking for. Wade found the perfect car for us! A black 3 door Corsa. Wade made it a great experience from start to finish......going the extra mile and explaining everything clearly. My sons first experience of a car couldn’t have gone any better thanks to Wade....We will definitely be back!

I have recently purchased a car from the Network Q scheme at WJ King Bromley, and would like to commend the people involved.Firstly Stuart BRINE the salesman.I had given him details of the car I was looking for ie model, spec ,price etc, and after much searching he found the exact car that was on its way to another branch of the KING empire. He arranged for the car to diverted to Bromley so we could test drive and subsequently purchase the car. I wanted some additional parts for the car which Stuart arranged through the service manager Richard ETHERIDGE and his team.I can only praise Stuart and Richard for making the whole process smooth and simple, both departments working together seamlessly in a most professional manner.If you want a new car or vehicle service I would readily recommend that you go to WJ KING Bromley

Absolutely wonderful service from Jordan and Kathy at W J King Gravesend, would highly recommend this garage purely based on the service I have received whilst purchasing my new Zafira Tourer.

We bought a Suzuki SX4 from Hasan and John. We were really happy with the service. Everyone was friendly and helpful. The car is fantastic and the aftercare has been great too.

I contacted the Rochester branch after receiving a recall notice from Vauxhall. I was deliberately fobbed off, asking me to contact another dealer because I’d have to wait until september to get my car checked, I said that they were my nearest dealer and laughed when I said, no I wanted to go onto the waiting list. They would call me back in a few days to book me in. That failed to happen.